Delivery Information

When will my order be delivered?
 

****** We are shut between the 19th of June to the 2nd of July ********* All order placed between them dates will be processed when we return.

Our courier delivery service operates on a ‘next working day from dispatch’ basis (usually dispatched within 24 hours unless we are busy) this means a maximum of 5 whole working days from point of order to point of delivery, excluding bank holidays and weekends. Goods will be delivered on the next working day after they leave Monster Particle.

 Important Notice - Please remember

If you are ordering freezer baits and frozen goods they will not leave Monster Particle until the following working day (even if you order them before 1pm). Please also bear in mind that freezer baits or frozen goods cannot be sent out on a Friday as they would spoil while in the courier network over the weekend.

Therefore, you must place orders that contain freezer baits or frozen goods before 1pm on a Wednesday, to receive them by the weekend.

If you place an order containing freezer baits or frozen goods on a Wednesday afternoon, on a Thursday, or before 6pm on a Friday these goods will leave Monster Particle on Monday and be delivered to you on Tuesday.

 Unsigned Deliveries

If you are unable to receive your delivery, you can enter special delivery instructions in the 'Comments/Special Delivery Instructions' box on the 'Delivery Information' page of the site. This will allow us to instruct our delivery partners to leave your parcel where you have instructed at your own risk. Any subsequent loss or damage to the parcel or goods are not the responsibility of Monster Particle and as such cannot be replaced or refunded.

 Unsuccessful Deliveries

If a delivery is attempted and is unsuccessful due to the intended recipient not being at the stated shipping address, the courier will leave a card at the delivery address. This card will display a phone number and consignment number. To arrange another delivery time and date, the purchaser must contact the local depot using the number supplied and quote the consignment number shown on the card.

.Your order will not ship until we receive payment.


 Postage prices 

 

Small Goods Shipping 0 kg – 1.2 kg £5.00
Standard Shipping 1.2 kg – 22 kg £7.50
Standard Shipping 23 kg – 35 kg £10.00
Big Goods Shipping 36 kg – 61 kg £17.99
60kg+ Shipping 61 kg – 70 kg £19.99
100kg+ Shipping 100 kg – 200 kg £45.00

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