Delivery Information

When will my order be delivered?
 

Delivery Types

Standard - £6.49 Per Order (3 - 5 Working Days).

Express - £11.99 Per Order (2 - 3 Working Days).

Collection - UNIT 16/17, Pinfold Industrial Estate, Field RD, Walsall WS3 3JS

 *** Custom Orders will still take up to 7 Working Days ***

If any order takes longer than 7 working days, you will be refunded the delivery charge!

Unsigned Deliveries

If you are unable to receive your delivery, you can enter special delivery instructions in the 'Comments/Special Delivery Instructions' box on the 'Delivery Information' page of the site. This will allow us to instruct our delivery partners to leave your parcel where you have instructed at your own risk. Any subsequent loss or damage to the parcel or goods are not the responsibility of Monster Particle and as such cannot be replaced or refunded.

Unsuccessful Deliveries

If a delivery is attempted and is unsuccessful due to the intended recipient not being at the stated shipping address, the courier will leave a card at the delivery address. This card will display a phone number and consignment number. To arrange another delivery time and date, the purchaser must contact the local depot using the number supplied and quote the consignment number shown on the card.

Your order will not be shippped until we receive payment.

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